Frequently Asked Questions.

Q: Who pays the shipping costs?
A: BatExchange will reimburse your shipping cost upto $24.00.

Q: How long is the credit good for?
A: Your credit is good until you use it. It's just like cash.

Q: Where can I see your new bats and their costs?
A: BatExchange.com click on New Bats.

Q: Where is the credit good at?
A: Your credit is good at one of the nations largest softball\baseball retailers. BatsBatsBats.com

Q: How long does the process take?
A: You will receive your electronic gift certificate within a few hours of us receiving your bat.

Q: How many bats can I trade in at once?
A: You are limited to 6 bats per exchange and you are not to exceed $1,000.00 in exchange's per month.

Q: Can I use this gift certificate toward other items within your store?
A: No. We prefer you use your gift certificate toward new bat purchases only.

Q: Do you accept painted or modified bats?
A: No.

Q: Can I get cash for my bat?
A: No. We only offer electronic gift certificates on trade-ins.