Frequently Asked Questions.

Q: Who pays the shipping costs?
A: BatExchange will reimburse your shipping cost.

Q: How long is the credit good for?
A: Your credit is good until you use it. It's just like cash.

Q: Where can I see your new bats and their costs?
A: BatExchange.com click on New Bats.

Q: Where is the credit good at?
A: Your credit is good at one of the nations largest softball\baseball retailers. BatsBatsBats.com

Q: How long does the process take?
A: You will receive your electronic gift certificate within 24 hours of us receiving your bat.

Q: How many bats can I trade in at once?
A: You are limited to 4 bats per exchange.

Q: Can I use this gift certificate toward other items within your store?
A: No. We prefer you use your gift certificate toward new bat purchases only.

Q: Do you accept painted or modified bats?
A: No.

Q: Can I get cash for my bat?
A: No. We only offer electronic gift certificates on trade-ins.

Is BatExchange Right For You?

Although BatExchange.com isn't for everyone, it could be for you.. Take our 10 question quiz and see if BatExchange is for you!! Take the quiz here!